Lastest Updates
Posted by BLF Admin on 21 July 2018 03:06 am

Sample Support Report

Priority/Status Total Resolved unresolved Ratio
Critical  x  x  x  x%
Emergency  x  x  x  x%
High  x  x  x  x%
Medium  x  x  x  x%
Low  x  x  x  x%

Detailed reports are archived and can be access by a simple request. For any such query on support tickets, please raise a general support ticket.

Monthly reports will me made available on every 2nd day of next month.

Summary Reports will be pubslished publically. Detailed reports are shared only with adhoc committee.